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Month: July 2013

Introducing Julie & Kaytiee

I’m excited to introduce two new members of our office team.

Julie is currently training and working as an optometric assistant in our office. You may meet her in the eyewear gallery or while conducting some preliminary tests during your examination. Julie is completing her communicative disorders assistant diploma this August and she has earned a BA in Kinesiology.

Julie

Kaytiee has already begun working as an optometric assistant. She is completing her Opticianry degree from Georgian College and brings valuable work experience to our office. She is excited to put her training and experience to practice in our office. She will be with us for about 1 year covering a maternity leave.

Kaytiee

I hope you will have an opportunity to meet Julie and Kaytiee next time you are in the office and welcome them to Arkona!

Sport Performance Eyewear

Advanced technologies have been developed to address the individual’s unique requirements for eyewear. Lately, individualized custom single vision and progressive addition lenses enhance vision by providing a large area of distortion free viewing. One example of a recent innovative development is the new state-of-the-art sunglasses designed for athletes offered by a partnership between adidas and Shamir Optical. Attempts to use traditional prescription lenses in wrapped sunwear have been fraught with difficulty because of inadequate lens fit, edge thickness issues and optical distortion induced by a steep front lens curve.

Shamir Smart Attitude™ and Autograph Attitude™ lenses address these obstacles for single vision and multifocal wearers. Progressive wearers can enjoy further personalization with Shamir Golf ™, a lens designed to provide maximum vision of the scorecard in their hand, the ball at their feet and the green in the distance or Shamir Run™, a lens designed to provide sharp distance vision, a clear safety zone (1m -5m around the runner) and near. Furthermore the lenses incorporate one of the four LST technology filters developed by adidas for specific sporting requirements such as running, biking, golfing, sailing, snowboarding and tennis. Adidas sports frames are light weight, offer excellent protection and a great field of view.

Athletes who are interested in serious sports performance eyewear are welcome to ask us more about this exciting new product.

Eyewear survey

“The staff were very helpful in helping me pick out my frames for glasses and sunglasses. They added the personal touch especially when it was hard making the final decision.”

This is one of the many positive comments we received from our eyewear satisfaction survey. We had a better than expected response rate and 92% of respondents were “very satisfied” with the overall service they received.

Congratulations goes to two of the respondents, Brad Brooks and Ryan Sparling, who were selected by random draw to each receive a credit of $30 toward their recent eyewear purchase.

Here is a sample of some of the submitted comments:

“The eyewear I purchased fit fine and the help was much appreciated in choosing a good frame.”

“I was treated with courtesy. The waiting room was comfortable. The staff were very friendly.”

“The girls were very helpful in picking out my frames for daily wear and sunglasses. I appreciate the one on one service received when picking out the frames and the help the other staff in determining which pair to pick.”

“Very professional and friendly service from all.”

“The ladies always provide great, friendly service!”

“The customer service is like no other!”

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