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Important changes to our services and schedule during the COVID-19 outbreak

We are responding to recommendations from the College of Optometrists of Ontario to limit our services to urgent care only over the next two weeks. Here’s what this means for you.

  • We will be deferring routine and non-urgent eyecare for the time being.
  • Urgent eye care situations include symptoms of loss of vision in either eye, a sudden change in vision, an eye injury or infection, new eye pain, breakage or loss of critical eyewear. If you are unsure whether your symptoms are urgent, you may contact our office.
  • If you have an appointment already scheduled that is not urgent, we will be contacting you during the next few days to reschedule it to a later date.
  • If you have glasses or contact lenses in process, we will do our best to dispense these to you in a safe manner. If you require more contact lenses and are due for an examination, we may be able to provide you with a temporary supply and ship where possible.
  • If you have broken a critical pair of glasses, we will attempt to repair these for you.
  • Please do not come to our office without an appointment or contacting us first. Please do not bring accompanying family members or drivers with you into the office. Wewill limit the number of people in our office at any one time.
  • We are limiting the hours we are open.
  • You can contact our office by calling 519-828-3858, emailing teepleoptometry@execulink.com or by using the contact form on this web page. We will  be responding to messages as we are able inside of normal business hours.
  • If you have a fever, recent cough, feel unwell or have traveled outside Canada in the last 14 days or have had exposure to another person infected with the cornavirus, do not come to the office.

Our temporary office hours for receiving messages and calls are:

  • Monday, March 30           9:00 – 12:00
  • Wednesday, April 1          1:00 – 4:00
  • Friday, April 3                  9:00 – 12:00
  • Monday, April 6               9:00 – 12:00
  • Wednesday, April 8          1:00 – 4:00
  • Monday, April 13             9:00 – 12:00
  • Wednesday, April 15        1:00 – 4:00
  • Friday, April 17                9:00 – 12:00

Please continue to check this page for the latest updates.

 

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